*WHAT SHIPPING OPTIONS DO YOU OFFER?
UK : Items are shipped via Royal Mail Second Class [Signed For].Tracking codes are supplied once the order has shipped.
EU + Worldwide : Items are shipped via Royal Mail International Tracked / Signed
Tracking codes are supplied once the order has shipped.
*PACKAGING
Larger prints + posters are shipped within 3” diameter, reinforced postal tubes lined with Kraft paper for added protection and ease of removal. For multiple print orders, we sometimes use larger 4” diameter extra strong postal tubes for combined postage.
Smaller prints + items requiring flat packing are shipped within reinforced, hardbacked envelopes.
Other items (such as shirts or enamel pins, for example) are shipped within strong, recycled mailers or envelopes.
*SHOP POLICY
Whilst we will do everything possible at our end to ensure your purchase reaches you as intended, sometimes issues arise such as items damaged or lost in transit. If for some reason, you are unhappy with your purchase or feel there is a problem, please get in touch and we will endeavour to put it right for you.
Thank you!
Stag & Serpent